Service Agreement

Welcome to zoepetery.com. This Service Agreement (“Agreement”) governs your access to and use of the website operated under the brand Zoepetery Clocks, including all related services, content, features, and purchases of products made through the website.

By accessing, browsing, or purchasing from zoepetery.com, you acknowledge that you have read, understood, and agree to be legally bound by the terms and conditions set forth in this Agreement. If you do not agree to these terms, you must discontinue use of the website immediately.


1. Definitions

For purposes of this Agreement:

  • “Company,” “we,” “us,” or “our” refers to Zoepetery Clocks, operating through zoepetery.com.
  • “Website” refers to zoepetery.com and all related online services.
  • “User,” “you,” or “customer” refers to any individual accessing or using the Website.
  • “Products” refers to clocks and related items offered for sale on zoepetery.com.

2. Eligibility and Legal Capacity

By using zoepetery.com, you represent and warrant that:

  1. You are at least 18 years of age or the age of legal majority in your jurisdiction;
  2. You possess the legal authority to enter into binding agreements;
  3. All information you provide to Zoepetery Clocks is accurate and complete.

We reserve the right to refuse service, terminate accounts, or cancel transactions if we believe a user does not meet eligibility requirements.


3. Scope of Services

Zoepetery Clocks provides an online retail platform for the sale of clocks and related decorative timepieces. The Website allows users to:

  • Browse product listings
  • Place orders
  • Process secure payments
  • Receive shipment of purchased goods
  • Contact customer support

We reserve the right to modify, suspend, or discontinue any aspect of zoepetery.com at any time without prior notice.


4. Account Responsibility

While customers may place orders without creating an account (if available), users who create accounts agree to:

  • Maintain the confidentiality of login credentials
  • Accept responsibility for all activities under their account
  • Immediately notify us of unauthorized access

Zoepetery Clocks is not liable for losses arising from unauthorized account use due to customer negligence.


5. Product Information and Availability

We strive to ensure that all product descriptions, specifications, pricing, and images displayed on zoepetery.com are accurate and up to date. However:

  • Slight variations in color or design may occur due to monitor settings or manufacturing updates.
  • Product availability may change without notice.
  • We do not guarantee that all products will always be in stock.

In the event that a product becomes unavailable after an order is placed, we reserve the right to cancel the order and issue a full refund.


6. Pricing and Payment Terms

All prices displayed on zoepetery.com are listed in the applicable currency and may be subject to change at our discretion.

Payment must be completed at checkout using approved payment methods provided on the Website. Orders will not be processed until full payment has been successfully received.

Zoepetery Clocks reserves the right to:

  • Correct pricing errors
  • Cancel orders resulting from typographical or system errors
  • Refuse suspicious or fraudulent transactions

In cases of pricing errors, customers will be notified and given the option to confirm the corrected price or cancel the order.


7. Order Acceptance and Cancellation

Your order constitutes an offer to purchase our Products. Order confirmation does not signify final acceptance.

We reserve the right to:

  • Refuse or cancel orders at our sole discretion
  • Limit quantities purchased
  • Cancel orders suspected of fraud or unauthorized resale

If an order is canceled after payment, a full refund will be issued using the original payment method.


8. Shipping and Delivery

Shipping policies, timelines, and responsibilities are outlined separately in our Delivery Policy. By placing an order through zoepetery.com, you agree to the terms stated in that policy.

Delivery timeframes are estimates and not guaranteed. Zoepetery Clocks shall not be held liable for delays caused by customs clearance, logistics disruptions, natural disasters, or other circumstances beyond our reasonable control.


9. Returns and Refunds

Return and refund procedures are governed by our Return Policy (if published separately).

Customers must follow official return instructions and obtain approval before sending items back. Unauthorized returns may not be accepted.

Refund eligibility is subject to product condition and compliance with stated return timeframes.


10. Intellectual Property Rights

All content on zoepetery.com, including but not limited to:

  • Text
  • Logos
  • Product designs
  • Images
  • Graphics
  • Layout design
  • Branding elements

is the intellectual property of Zoepetery Clocks or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Users may not reproduce, distribute, modify, or exploit any content without prior written consent.


11. User Conduct and Prohibited Activities

When using zoepetery.com, you agree not to:

  • Engage in fraudulent or deceptive behavior
  • Attempt to interfere with website security or functionality
  • Upload malicious software or harmful code
  • Violate applicable laws or regulations
  • Use the Website for unauthorized commercial purposes

We reserve the right to suspend or permanently restrict access to users who violate these terms.


12. Disclaimer of Warranties

To the fullest extent permitted by law:

  • zoepetery.com is provided on an “as is” and “as available” basis.
  • We do not guarantee uninterrupted or error-free operation.
  • We do not warrant that the Website will be free of viruses or harmful components.

All products, including clocks sold through Zoepetery Clocks, are provided without additional warranties except as expressly stated.


13. Limitation of Liability

To the maximum extent permitted by applicable law, Zoepetery Clocks shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or revenue
  • Data loss
  • Business interruption

Our total liability for any claim related to a purchased product shall not exceed the amount paid for that product.

Some jurisdictions do not allow certain limitations of liability, so portions of this clause may not apply to you.


14. Indemnification

You agree to indemnify, defend, and hold harmless Zoepetery Clocks, its affiliates, officers, employees, and partners from any claims, damages, liabilities, or expenses arising from:

  • Your misuse of zoepetery.com
  • Your violation of this Agreement
  • Your infringement of any third-party rights

15. Privacy and Data Protection

Your use of zoepetery.com is also governed by our Customer Privacy Policy. By using our Website, you consent to the collection and processing of personal data in accordance with that policy.


16. Third-Party Services and Links

The Website may contain links to third-party websites or services. Zoepetery Clocks is not responsible for:

  • Third-party content
  • External privacy practices
  • Third-party service performance

Access to third-party services is at your own risk.


17. Force Majeure

We shall not be held liable for delays or failure to perform resulting from events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Government actions
  • War
  • Labor disputes
  • Supply chain interruptions
  • Internet outages

18. Governing Law and Dispute Resolution

This Agreement shall be governed by and interpreted in accordance with applicable commercial laws in the jurisdiction where Zoepetery Clocks operates.

In the event of disputes, parties agree to attempt resolution through good-faith negotiation. If unresolved, disputes may be submitted to competent courts in the applicable jurisdiction.


19. Severability

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.


20. Waiver

Failure by Zoepetery Clocks to enforce any provision of this Agreement shall not constitute a waiver of that provision or any other rights.


21. Changes to This Agreement

We reserve the right to update or modify this Service Agreement at any time without prior notice. Updated versions will be posted on zoepetery.com with a revised effective date.

Continued use of the Website after changes are posted constitutes acceptance of the revised Agreement.


22. Entire Agreement

This Service Agreement, together with our Delivery Policy, Privacy Policy, and any other posted policies, constitutes the entire agreement between you and Zoepetery Clocks regarding use of zoepetery.com.


23. Contact Information

If you have any questions regarding this Service Agreement or your use of zoepetery.com, please contact us at:

Email: assistanceconnect@zoepetery.com
Website: zoepetery.com


By accessing or purchasing from zoepetery.com, you acknowledge that you have read, understood, and agreed to this Service Agreement in its entirety.